FAQ

When will I get my order?
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
How do I order?
Do you accept returns or exchanges?
Unfortunately, due to the nature of the products we sell and sanitary reasons, we do not accept returns. If a product is eligible for a return, it will be listed in the product's information. If your product was damaged during shipment, it may be eligible for return within two weeks of the original purchase date. Contact us to submit a claim.
How should I measure my nails?
What do I do if my package is lost?
Once your order has been handed over to the carrier, P.O.P is no longer liable for the location of the package. If the address you provided when your ordered was correct, please get in touch with the shipper responsible for delivering your order for assistance.
How do your sizing kits work?
Purchase One Here!
What do I get in my order?
Each order will include the set of nails you ordered, a mini nail glue, a mini nail file, a wooden cuticle pusher, and an alcohol wipe. If your order includes multiple sets of nails, each set will come with the listed accessories.